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Frequently Asked Questions
Everything you need to know before setting sail.
Yes — the marine park fee is paid in cash at the meeting point and isn't included in the tour price.
No, you don't need any prior snorkeling experience. Our team will provide the necessary instructions before you enter the water and will accompany you during the activity.
Cozumel offers excellent snorkeling conditions year-round, though conditions are especially favorable from November to June.
Yes; life jackets and guided assistance are provided.
We can pick you up if you are located on the south side of Cozumel. This applies only to Private Tour services.
No problem! The team will explain how to use the gear correctly and provide basic instructions so you can enjoy the experience with greater confidence.
Yes, though we recommend using it only at El Cielito (the sandbar) so you can fully enjoy the snorkeling experience at the reefs.
The safety of our passengers is our priority. If weather or sea conditions are unsuitable, the tour may be modified, rescheduled, or cancelled in accordance with company policy.
We recommend booking in advance, especially during peak seasons, school breaks, and holidays, when availability may be more limited.